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Workflow Automation

Twilio SMS Logging via Google Apps Script

1 day 5.0/5.0

Google Apps Script webhook that captures and logs every incoming Twilio SMS message into Google Sheets in real time — replacing a broken integration with a lightweight, reliable solution.

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The Problem

The client needed to capture and log every incoming Twilio SMS message into Google Sheets for tracking and reporting. Their previous integration method was throwing unknown errors consistently, causing missed messages and incomplete records.

The Solution

Built a custom Google Apps Script webhook that Twilio calls directly whenever a message arrives. The script parses the incoming data, extracts the relevant fields, and appends a new row to Google Sheets — bypassing the broken integration entirely with a lightweight, reliable solution.

How It Works

1

Google Apps Script deployed as a web app with a public webhook URL

2

Twilio configured to call the webhook on every incoming message

3

Script receives the POST request and parses sender, body, and timestamp

4

Data is validated and formatted for the spreadsheet structure

5

New row appended to Google Sheets with all message details

6

Error logging captures any failed entries for review

Tech stack

TwilioGoogle Apps ScriptGoogle SheetsWebhooks

Category

Workflow Automation

Duration

1 day

Client rating

5.0/5.0

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