Twilio SMS Logging via Google Apps Script
Google Apps Script webhook that captures and logs every incoming Twilio SMS message into Google Sheets in real time — replacing a broken integration with a lightweight, reliable solution.
The Problem
The client needed to capture and log every incoming Twilio SMS message into Google Sheets for tracking and reporting. Their previous integration method was throwing unknown errors consistently, causing missed messages and incomplete records.
The Solution
Built a custom Google Apps Script webhook that Twilio calls directly whenever a message arrives. The script parses the incoming data, extracts the relevant fields, and appends a new row to Google Sheets — bypassing the broken integration entirely with a lightweight, reliable solution.
How It Works
Google Apps Script deployed as a web app with a public webhook URL
Twilio configured to call the webhook on every incoming message
Script receives the POST request and parses sender, body, and timestamp
Data is validated and formatted for the spreadsheet structure
New row appended to Google Sheets with all message details
Error logging captures any failed entries for review
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